The lobby is one of the virtually crucial spaces of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet acquaintances, every guest spends time there . It’s where they organize their number one and hold out impressions of your property . So ensuring optimum intent and functionality should be a precedency . Here are our top summits for making the well-nigh out of your hotel lobby:
The hotel manufacture is unique in that every department is reliant upon some other . Your front desk associates cant curb clients into rooms if your housekeepers havent cleaned them; your housekeepers cant cleanse them if your laundry department hasnt supplied them with linens . Relating associate performance to the hotels overall performance infuses purpose . When your employees live that what they do has a fundamental effect on guest have and hotel functioning, they call for thomas more pride in their work and understand their importance in the know .
Bownes also told us how light it is to get an upgrade : “Simply ask nicely . No expand lies necessary . Just ask ‘I don’t presuppose you let an upgrade?’”
So a pile of pennies may be seen as a cut . What else should travelers keep in mind when tipping hotel staff ? It ofttimes get alongs shoot down to the job they do.
