Most hotels volition hold a reservation until 6 p.m., after that all bets are off . It didnt help that the hotel in question was over engaged . Luckily, the hotel was able to leave them a room at a sister location, but it was quiet a fuss and the other hotel wasnt well-nigh as nice.
Measuring client service performance with customer service surveys is the topper way to slacken off areas of improvement for your hotel; its also a not bad way to find out where you stand out . The majority of clients delimitate service by how speedily and efficiently their proceeds was addressed and fixed . Take your surveys gravely and admit your staff in the procedure.
I wish it wasn’t the compositors case, but many hotels possess shoddy selective information in the hotel verbal description and creature comforts . I can’t calculate how many times we’ve checked farther into a hotel that says it’s walking distance to business district to uncovering that the hotel’s definition of walking distance is over an minute.
There ’s no unvoiced-and-fast rule on how much to tip hotel housework, but there are best applies you can stick to when it comes to expressing your gratitude.
