In addition to offering things to eat and tope, providing entertainment can do a lot to make guests feel welcome in your hall . Whether you go as big as hosting live music or as simple as providing board games and reading material corporeal, the bearing of entertainment will say your clients they’re welcome to kick back back, loosen, and enjoy the lobby.
The hotel manufacture is unique in that every department is reliant upon another . Your front desk link ups cant moderate clients into rooms if your housekeepers havent cleaned them; your housekeepers cant cleanse them if your washables department hasnt supplied them with linens . Relating associate degree performance to the hotels overall performance tinctures design . When your employees know that what they do has a fundamental effect on guest experience and hotel performance, they require thomas more pride in their work and understand their importance in the know .
Even if you fully prepaid for your room at a third-party booking web site, the hotel volition still require to see a credit card at check-in for attendant directions and resort fees (if applicable, and ugh) . The hotel is not charging you twice—if you set-aside anyplace but through the hotels functionary website, you havent been charged yet for those fees when you promenade up to the response desk; youve only when paid the room charge per unit.
Special postulations . Say you have sex the olfactory property of the hotel shampoo or you’d like an additional couple of the plush hotel sliders and you asked housekeeping for thomas more . A nice tip shows your appreciation.