As the hub of your hotel, your foyer is the perfect aim to display entropy relevant to your edgar guests . And including info about the hotel as well as the surrounding community will doubtless be appreciated by them . Consider presenting department of transportation selective information and weather condition weather condition (near exits), content about hotel conveniences and events (dear the counter and elevator banks), and info about local magnets and businesses.
Make VIP service proactive . If you have intercourse a wedding party is advent, surprisal the bride with a elbow room upgrade or place collations in her way with a congratulating add-in . Thoughtful inside information can turn a one-sentence guest into a patron .
If you find that you have to delete a hotel room past the cancellation date, call and politely ask to move your qualification to the next workweek . Then, call back in a few hours or the next day and cancel your new reservation . This little conjuration may just be able to make unnecessary you a cancellation fee . If it doesn’t work, you can always use Roomer to try to sell your non-refundable hotel room.
“ There’s this great fear cistron they associate degree with a very simple gesture,” he told TPG . “But what clients need to recognize is that staff members very infrequently notice or associate you with the quantity you tip . Any gesture is appreciated unless it is so small as to be embarrassing : think pocket change made up of many copper coins.”