According to the Revinate study, the most popular upsells last twelvemonth included pre-purchased nutrient and potables, early and late delay-in and late retard-out, and room advances . Additionally, hotels that wealthy person advanced division schemes can get exceedingly creative with presses . If your hotel is popular among families, you could promote a “picture show night in” package to the circumstances of your database who rich person previously stayed with their kids . Similarly, if your hotel is cozy and romantic, you might want to offer a “date nox” package that includes a bottle of champagne or a takeout dinner for two from your eating house . When formulating an upsell scheme you’ll want to create division rules so that the right offers go to the right guests.
While a depiction is worth a chiliad words, a moving double gives you depth . Don’t restrain your sociable media content to fair still imagery, offer your potential nodes the chance to reckon themselves there with a video recording . Show people what it’s ilk to spend a day in your hotel and show real people exploitation the conveniences . Take, for exercise, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an airdrome hotel . With the supporter of picture, they transformed their hotel from a place to simply doss during a stopover, to a name and address worthy of exploring all of Los Angeles from.
Bownes likewise told us how light it is to get an upgrade : “Simply ask nicely . No enlarge lies necessary . Just ask ‘I don’t presuppose you let an upgrade?’”
There ’s no voiceless-and-fast rule on how much to tip hotel housekeeping, but there are topper practices you can stick to when it comes to expressing your gratitude.