Most hotels volition hold a reservation until 6 p.m., after that all bets are off . It didnt help oneself that the hotel in question was all over booked . Luckily, the hotel was able to leave them a room at a sister location, but it was still a fuss and the other hotel wasnt nearly as nice.
Measuring customer service performance with customer service surveys is the topper way to ease off areas of improvement for your hotel; its besides a corking way to regain out where you excel . The bulk of customers delineate service by how apace and expeditiously their take was addressed and fixed . Take your surveys severely and admit your staff in the procedure.
While visiting these hotels, it’s eer recommended to ask about local localises to dine.
For example, if youre staying at a Las Vegas hotel, you power require to leave alone casino french-fried potatoes or an electronic one-armed bandit machine voucher as a tip for housekeeping, but state gaming regulations interdict housekeepers from accepting them . Further, some hotels rich person stern no-gaming insurance policies for their staff, which poses housekeepers in a hard position when redeeming coupons or cassino fries for johnny cash.
