The lobby is one of the about crucial blanks of a lodging operation . Whether they’re checking in, checking out, or waiting to sports meeting acquaintances, every guest passes time there . It’s where they organise their first and last impressions of your property . So ensuring optimum purpose and functionality should be a priority . Here are our top summits for making the nigh out of your hotel lobby:
Make VIP service proactive . If you have it off a wedding party party is coming, surprise the bride with a room advance or place bites in her room with a congratulating circuit board . Thoughtful inside information can turn a one-time guest into a patron .
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Hotel housekeeping staff put up an requirement military service during your trip, ensuring that your in-room experience is relaxing and sanitary . Consider making tips for housekeeping staff an ongoing habit if you’re able.