The lobby is one of the near crucial spaces of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet acquaintances, every guest spends time there . It’s where they organize their first and live on impressions of your property . So ensuring optimum design and functionality should be a antecedence . Here are our top tops for making the nigh out of your hotel lobby:
Make VIP service proactive . If you sleep together a wedding party is advent, surprise the bride with a room kick upstairs or place bites in her way with a congratulating add-in . Thoughtful inside information can turn a one-sentence guest into a sponsor .
Much like Bishop, Bownes agrees that a orchestrate booking is always best, with The Zetter Townhouse even out offer price reductions to booking.com maven members . Remember to book in progress to avoid disappointment though.
When departure hotel housework winds, cash is preferred . Other forms of gratuity — comparable food, remnant alcohol or gambling relics — may be a well-meaning gesture . However, some hotel policies restrain what housework staff can accept.
