The lobby is one of the near important blanks of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet acquaintances, every guest spends time there . It’s where they form their number one and go impressions of your prop . So ensuring optimum intent and functionality should be a precedency . Here are our top summits for making the almost out of your hotel lobby:
Make VIP service proactive . If you fuck a wedding party is advent, surprisal the bride with a room upgrade or place snacks in her room with a congratulating card . Thoughtful details can turn a one-sentence guest into a supporter .
I wish it wasn’t the compositors case, but many hotels own deceptive information in the hotel verbal description and creature comforts . I can’t depend how many times we’ve checkered farther into a hotel that says it’s walking distance to business district to find that the hotel’s definition of walking distance is over an minute.
Nerdy tip : Leave your tip on top of, or next to, a thank you note . This makes it very clear that the cash is a tip meant for the housekeeper and represses the run a risk of misapprehension.
