In your hotel solvents, we’ll say you if you’ve searched for or stayed at a hotel before or if there are similar picks to properties you’ve stayed in other cities . We’ll besides call out hotels that are nigh to aims of interest you’ve searched for . For example, if you’ve been researching Tokyo Tower, we’ll highlighting how far it is from hotels nearby . These personalised results are only if visible to you, and you can correct your explanation settings to incapacitate them at any time.
Train your staff to recognise the better spots in your location . Guests volition frequently ask staff for dining testimonials and tips on things to do patch they are in town . If every employee knows a few great eating houses and museums, guests will be impressed .
Anyone who’s always worked in customer service have intercourses red cent well that a uncivil client gets worse serve . Why ? Would you be motivated to help out someone who was rude, patronising or instantly abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that movement desk agents exert a lot of power in a hotel.
Tipping can be fantastically personal . Some people are volition to hand over cash careless of the quality of service, spell others carefully consider their experience earlier decision making what to tip.
