In addition to offering things to eat and drink, providing entertainment can do a lot to get nodes feel welcome in your vestibule . Whether you go as big as hosting live music or as simple as providing board games and reading corporeal, the presence of amusement testament state your guests they’re welcome to kick back, loosen, and delight the lobby.
Measuring customer service performance with customer service surveys is the best way to ease off areas of melioration for your hotel; its likewise a not bad way to find out where you excel . The bulk of clients delineate service by how apace and efficiently their yield was addressed and fixed . Take your surveys seriously and include your staff in the process.
With ascent costs across all aspects of life, budding travelers and staycationers are looking for slipway to get the most out of their vacations . We sat down with 2 hotels to discuss around simple peaks and tricks to get the most out of your stay.
For example, if youre staying at a Las Vegas hotel, you mightiness require to leave behind casino french fries or an electronic slot machine coupon as a tip for housekeeping, but state gambling regulations prohibit housekeepers from accepting them . Further, some hotels rich person stern no-gambling insurance policies for their staff, which puts housekeepers in a difficult position when redeeming coupons or cassino fries for cash.
