The lobby is one of the nearly important blanks of a lodging operation . Whether they’re checking in, checking out, or waiting to sports meeting acquaintances, every guest spends time there . It’s where they organise their number one and go impressions of your prop . So ensuring optimum intent and functionality should be a antecedence . Here are our top peaks for making the most out of your hotel lobby:
Train your staff to know the better spots in your location . Guests volition oftentimes ask staff for dining testimonials and tips on things to do piece they are in town . If every employee knows a few great eateries and museums, guests volition be impressed .
I had a lot of fun researching this post, and still found a few great books around hotels, and the cordial reception industry . Hope you enjoy them as much as I did!
Special postulations . Say you sleep with the olfactory property of the hotel shampoo or you’d wish an extra couple of the plush hotel sliders and you asked housework for sir thomas more . A nice tip shows your appreciation.
