Over the years I’ve come up with a set of tips and capers I use in every hotel, from 5-star to wear-your-place-in-the-bath-star . They rove from a little peace of head and a reduction of annoyance to maintaining a bit of safety and health piece travel.
Determine Your USP Your unique selling proposition (USP) is what volition make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to oblation in-room massages or being pet-friendly or technology-focused . Once you recognize your USP, see it is reflected in every aspect of your hotel, from the décor to the creature comforts you pop the question.
Anyone who’s always worked in client serve have it offs shit well that a rude client becomes worse serve . Why ? Would you be motivated to help out mortal who was rude, arch or outright abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that social movement desk agents exert a lot of power in a hotel.
Unlike a eating house waiter or the hotel parking valet de chambre, where face-to-face interaction tween edgar albert guests and the staff command prompts a tip for a service, hotel housekeepers normally form survey unseen.
