The lobby is one of the well-nigh crucial blanks of a lodging operation . Whether they’re checking in, checking out, or waiting to meet friends, every guest passes time there . It’s where they organise their first and go impressions of your prop . So ensuring optimum intent and functionality should be a anteriority . Here are our top crowns for making the nigh out of your hotel lobby:
Measuring customer service performance with customer service surveys is the topper way to flag areas of improvement for your hotel; its as well a not bad way to regain out where you stand out . The majority of clients delimitate service by how chop-chop and expeditiously their return was addressed and fixed . Take your surveys severely and admit your staff in the process.
On the other hand, a niggling kindness and regard toward the front desk can exploit curiosities . A front desk agent who’s on your side can aid you get an upgraded board, get a late checkout, or help with a chiliad other little things . Even if they can’t assist you out, at least you made individual’s day a picayune best . And that’s worth a lot . If you’re truly looking for neat service, try a $20 tip.
Your budget . Ultimately, the amount you tip hotel housekeeping counts on your budget . If you can, count acknowledging the physically heavy service that housekeepers provide by tipping generously . If your budget is limited, a $1-to-$2 tip per day with a handwritten thank you billet is a thoughtful gesture.
