The lobby is one of the about crucial spaces of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to sports meeting friends, every guest spends time there . It’s where they organize their number one and survive impressions of your prop . So ensuring optimum intention and functionality should be a precedence . Here are our top tips for making the virtually out of your hotel lobby:
Train your staff to acknowledge the best spots in your location . Guests volition oft ask staff for dining testimonials and tips on things to do while they are in town . If every employee knows a few great eating houses and museums, guests volition be impressed .
On the other hired hand, a lilliputian kindness and regard toward the social movement desk can work curiosities . A front desk agent who’s on your side can help you get an upgraded board, get a late checkout, or assistance with a thou other little things . Even if they can’t help you out, at least you made person’s day a piffling better . And that’s worth a lot . If you’re really looking for bully service, try a $20 tip.
When choosing a hotel, consider what type of hotel you want to stay at . Do you prefer luxury or budget ? Would alike an all-inclusive hotel where everything is included in the price of your room (meals, drinkables) ? Or perchance something more affordable but still has goodness amenities such as swim pools, fittingness centers, and business enterprise snappers?