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The lobby is one of the nigh crucial blanks of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to sports meeting friends, every guest spends time there . It’s where they organise their number one and survive impressions of your property . So ensuring optimum design and functionality should be a antecedency . Here are our top tips for making the nigh out of your hotel lobby:

Training should be more than a one-time process . Each day and every switch presents an opportunity to gear . The hotel manufacture is oft high-paced, but training doesnt wealthy person to freeze production or be time-overwhelming . Rather than fashioning your employees sit through drawn-out grooming faculties and seminars or requiring them to sit at a calculator and strike test after test, you can use performance support training to guide them on the job with ocular recognition so that data is more well maintained .

In about cases, it’s easy to two-bagger-check the hotel’s itemization . Google Maps is great for quickly corroborative a hotel’s location . Recent hotel reviews are as well a helpful source of information.

Interactions with staff . Housekeepers normally do their thaumaturgy patch you’re away from your room so they don’t disturb your stay . But sometimes you might interact in person — for exercise, when qualification a quick trip back to your room midday . A positive interaction with housework power warrant a higher tip for friendly guest service.